Every order
verified.
Every shipment
confirmed.
Before anything leaves our facility, it goes through a structured verification process -- spec, appearance, packaging, and documentation -- so what arrives on site matches what was ordered.
6
QC checkpoints
100%
Orders photo-documented
3rd
Party inspection supported
0
Unresolved issues shipped
Order Spec Verification
before production startsEvery order is cross-checked against the confirmed PI before production begins. No production starts until spec alignment is confirmed.
Product
Product type, series, and intended application verified against the confirmed order.
Specification
Thickness, roll size, density, structure, and pattern confirmed against agreed parameters.
Color
Color code and visual reference confirmed. Batch color consistency checked against approved sample.
Quantity
Total rolls, pieces, or sqm counted and recorded. Matches PI quantity before packing.
Photo & Video Documentation
every stage recordedWe document every order at three stages: during production, at finished goods, and at packing. Photos and video are shared with the customer before shipment.
Production Photos
Photos taken during the production run -- showing material on the line, color batch, and thickness confirmation. Video clips available on request.
- Material on production line
- Color batch reference
- Thickness measurement
Finished Goods Photos
Completed rolls or pieces photographed before packing -- surface appearance, label, and quantity count documented.
- Surface & pattern check
- Label & spec confirmation
- Quantity count photo
Packing Photos
Packing process documented -- carton/roll packing, shipping marks, container loading, and final count before sealing.
- Packing method & protection
- Shipping mark verification
- Container loading photo
Appearance & Packaging
visual + physical checkWhat we check
Surface to shipment -- nothing overlooked
Every roll, tile, or mat is visually inspected for surface defects, edge quality, and color consistency. Packaging is checked for structural integrity and moisture protection before loading.
| Check item | Category |
|---|---|
| Surface scratches, bubbles, tears | Appearance |
| Color uniformity across batch | Appearance |
| Edge straightness & cut quality | Appearance |
| Pattern alignment & print quality | Appearance |
| Packing material & moisture barrier | Packaging |
| Label accuracy & shipping mark | Packaging |
| Carton / roll structural integrity | Packaging |
Order Information Verification
documents match shipmentBefore shipment is confirmed, all order documentation is cross-checked to ensure the physical goods and the paperwork are fully aligned.
Proforma Invoice
Product, spec, color, quantity, price, and trade terms on the PI match the physical shipment.
Packing List
Item count, carton/roll numbers, net/gross weight, and dimensions verified against actual packing.
Commercial Invoice
Consignee, product description, HS code, value, and trade term confirmed before issuing.
Shipping Mark
Shipping marks on cartons/rolls match the agreed format and correspond to the packing list.
B/L Draft Review
Bill of lading draft reviewed for consignee, notify party, port, and cargo description before release.
Technical Documents
Technical data sheets, test reports, and certificates (where applicable) prepared and matched to the correct product model.
Third-Party Inspection
customer-arranged · fully supportedWhen customers require independent verification, we coordinate and cooperate fully with third-party inspection agencies. We do not obstruct, delay, or limit the scope of inspection.
What we provide
-
Factory access
Inspector access to goods, production records, and packing area as required.
-
Sample availability
Physical samples from the production batch available for inspector review and retention.
-
Document support
Production records, PI, packing list, and available technical data provided to the inspector.
-
Scheduling coordination
We coordinate timing with the factory to ensure goods are ready and accessible on the inspection date.
How it works
Customer arranges inspector
Customer selects and books a third-party inspection agency of their choice (e.g. SGS, BV, Intertek, or local agency).
Date & scope confirmed
Customer shares the inspection date and scope. We confirm goods will be ready and coordinate factory access.
Inspection conducted
Inspector visits, checks goods, and issues their independent report. We do not influence the outcome.
Issue resolution if needed
If the report identifies issues, we work through the issue confirmation workflow before proceeding to shipment.
Note: Third-party inspection fees are typically arranged and borne by the customer. Scope, timing, and cost should be confirmed with the inspection agency directly. We do not claim certification or lab results beyond what is documented for each specific product.
Issue Discovery & Resolution
no issue ships unresolvedWhen an issue is discovered -- by our team or by the customer -- we follow a structured confirmation process before any resolution is agreed. Responsibility is confirmed before action is taken.
Issue Reported
Customer or internal QC flags a discrepancy -- spec, appearance, quantity, or documentation.
Info Collected
Order number, batch, quantity affected, photos/video, and installation details (if applicable) gathered.
Root Cause Analysis
Issue assessed against product, packing, transportation, installation, and usage factors.
Responsibility Confirmed
Internal confirmation of responsibility scope before any resolution is communicated to the customer.
Resolution Proposed
Replacement, replenishment, next-order compensation, or other agreed resolution proposed based on confirmed scope.
Closed & Documented
Resolution confirmed with customer and documented. Preventive action noted for future orders.
Issue categories we assess
Possible resolutions
Related Projects
Real projects, verified deliveries. Each case reflects the full QC process from spec confirmation to shipment documentation.
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We'll handle the rest.
From spec confirmation to delivery documentation, every order goes through the same structured QC process. Share your requirement and we'll come back with stock status, pricing, lead time, and a clear path to shipment.