Legal Information

Privacy Policy

Your privacy is important to us. This policy explains how Sportaflor collects, uses, and protects your personal information.

Last updated: December 2024
1

Information We Collect

Personal Information

When you contact us or request samples, we may collect:

  • Name and job title
  • Company name and business information
  • Email address and phone number
  • Shipping address for samples

Business Information

We collect information about your business needs, project requirements, and purchasing preferences to better serve you with relevant product recommendations and pricing.

2

How We Use Your Information

Communication

Respond to inquiries, provide quotes, and send product information

Order Processing

Process orders, arrange shipping, and provide delivery updates

Quality Assurance

Follow up on product satisfaction and resolve any issues

Relationship Management

Maintain business relationships and provide ongoing support

3

Information Sharing

We Do Not Sell Your Information

Sportaflor never sells, rents, or trades your personal information to third parties for marketing purposes.

Shipping Partners

We share necessary shipping information with logistics partners to deliver your orders and samples.

Legal Requirements

We may disclose information when required by law or to protect our rights and safety.

4

Data Security

Your Data is Protected

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Encryption

Data transmitted securely using SSL encryption

Access Control

Limited access to authorized personnel only

Regular Backups

Data backed up regularly to prevent loss

5

Your Rights

You have the following rights regarding your personal information:

Access

Request a copy of the personal information we hold about you.

Correction

Request correction of any inaccurate or incomplete information.

Deletion

Request deletion of your personal information, subject to legal requirements.

Opt-out

Unsubscribe from marketing communications at any time.

6

Contact Us

Privacy Questions?

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

+86 15128470841

Response Time

Privacy requests: Within 30 days
General inquiries: Within 24 hours
Business hours: 9AM - 6PM CST

This Privacy Policy may be updated periodically. We will notify you of any significant changes by posting the new policy on our website with an updated "Last Modified" date.